We are looking for a customer service officer with superior communication skills and a great work ethic to join our team. As the customer service officer, you will work directly with students to meet their needs, answer their questions and provide support. You must also be a keen note-taker who is adaptable and optimistic.
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Duties and Responsibilities
- Answer Student inquiries via phone, email, and in-person
- Update Student records in the system, including notes about interactions
- Pitch ideas for improving customer care
- Participate in team-building & Promotion activities.
- Make recommendations to management to improve student’s learning experience at IAPS Campus.
